Terms of Service

You must be at least 13 years old to use PlaayUp. By using the Service, you represent that you meet this requirement.

If you are using PlaayUp on behalf of a sports group, you represent that you have authority to bind that group to these Terms.

You register using your mobile phone number via OTP. You are responsible for maintaining the security of access to your registered phone number.

You agree to provide accurate information and to update it as necessary. Impersonating another person or creating false group records is prohibited.

PlaayUp facilitates peer-to-peer expense tracking and generates UPI deeplinks for payment. PlaayUp is not a payment processor, bank, or financial institution.

All financial transactions occur directly between users via UPI (NPCI infrastructure). PlaayUp is not responsible for failed, delayed, or incorrect UPI payments.

Group admins are responsible for the accuracy of expenses and balances recorded in their groups. PlaayUp does not audit or verify financial records.

UTR numbers entered by users are taken in good faith as payment confirmation. PlaayUp does not verify UTRs with banks. Any disputes over payment must be resolved between group members directly.

You agree not to:

• ›Use PlaayUp to facilitate fraud, money laundering, or any illegal financial activity
• ›Create false payment records or manipulate group expense data
• ›Attempt to reverse-engineer, decompile, or access the Service's source code
• ›Use automated scripts or bots to access the Service
• ›Share your account access with others
• ›Harass or abuse other users through the platform

You retain ownership of the data you enter into PlaayUp (group names, sessions, expenses). You grant PlaayUp a limited licence to store and display this data to your group members as part of the Service.

You are responsible for ensuring that expense data you enter is accurate. PlaayUp stores records in an immutable ledger — records cannot be edited or deleted after submission.

PlaayUp is provided 'as is' without warranties of any kind, express or implied. We do not warrant that the Service will be uninterrupted, error-free, or free of bugs.

We are not responsible for any financial losses arising from the use or inability to use the Service, including failed UPI payments, incorrect expense records, or data loss.

To the maximum extent permitted by applicable law, PlaayUp's total liability for any claims arising from your use of the Service shall not exceed ₹1,000 (one thousand Indian rupees).

PlaayUp is not liable for indirect, incidental, special, or consequential damages.

We may suspend or terminate your account at our discretion if you violate these Terms or engage in conduct harmful to other users or the platform.

You may delete your account at any time. Upon deletion, your personal data will be removed as described in our Privacy Policy. Group expense records may be retained in anonymised form as required by the immutable ledger design.

These Terms are governed by the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Bengaluru, Karnataka.

We may update these Terms periodically. We will notify you of material changes via in-app notification. Continued use of PlaayUp after changes take effect constitutes acceptance of the revised Terms.